Key Details on Damages and Fees:

• Fees Vary by Severity: Charges are typically based on the severity of the damage. Fees ranging from $25 for minor, localized cleaning (e.g., small spills, mud) to $150 or more for significant, professional cleaning or major repairs.
• Documentation Required: Drivers must submit a report to the rider within 24 hours—along with photos or videos proving the damage to justify the fee.
• Dispute Process: If you are charged a fee you believe is unfair, you can dispute the charge with the AC/DC Services LLC, which will investigate the incident based on evidence.
• Professional Cleaning: If a mess requires professional cleaning (like shampooing seats) that stops the driver from working, the damage fee is intended to compensate them for both the repair and lost wages.
• Intentional Damage: While minor accidents can happen, deliberate or severe damage to a vehicle can lead to significant charges and potentially being banned from the service.

If you are a passenger, it is best to be mindful of the condition of the vehicle to avoid these charges. If a dispute arises, provide AC/DC Services LLC with your side of the story and any evidence you might have.